I bought a non-BMW from Wagner and was happy with the overall transaction. They had a well equipped, low mileage car that I had been looking for (Honda Odyssey) online for a pretty good price. I emailed for info on the car and Donald Minnich was very quick top respond via phone and email, was very personable and friendly and I setup a time to see the car.I met with Manny (salesman) and ended up working a deal. I felt the negotiation process was low pressure and up front and I was satisfied with the final price of the…
This is the third vehicle we have purchased
from Donald Minnich at Wagner BMW. They always treat us like family
there and it was a pleasure to deal with both Donald and Chris on our
most recent purchase. We got a good price on the purchase and on our
trade-in. Donald followed up with us throughout the process and always
made sure that our needs were taken care of. And they are not a
high-pressure dealership like some other dealers I have dealt with in
the past. I would highly recommend Wagner BMW and Donald Minnich if you
are in…
Donald Minnich was very personable and friendly. He helped me locate the exact car I wanted, keeping me informed of the process. Whenever I had a question he answered it promptly. This was my second l...
Took my x5 in for service and decided to up grade to a new x3 the same day Both Don and the sales manager Chris walked us through the process with ease and simplicity. There were professional knowledgeable and helpful. I have purchased three cars with Donald and he personally makes buying an automobile a stressfree experience. I took delivery today and he spent the time to walk me through all the new features that were on my car and his patience and knowledge gave me the added confidence that once again I had made a good choice in sticking…
Excellant salesperson with great followup skills, friendliness and professionalism!1st time BMW buyer and Donald walked me through the entire process from test driving the vehicle to actually driving my new vehicle home.Strongly recommend him for any BMW needs.
Even though I was about to buy 3rd BMW from
Wagner I did not know the salesman who approached me as I walked into
the showroom on a Saturday in June. As it turns out it was Gene Kalp. I
discussed many different used/new car scenarios with Gene and he cut
right through the delays and typical sales management tactics to answer
my questions. In fact it was because of his tenacity and determination
that I felt informed enough to trade in my 2008 for a 2011 3-Series. He
made the deal happen. His respect for the customer and…
This was the easiest buying experience I have ever had. I called sales person(Manny), told him I didn't want to waste time and that I wanted a bottom line on a certain used car. I told him the other c
I have been a Wagner Mercedes customer for many years, and so I expected a solid experience from Wagner BMW. Suffice it to say that Wagner BMW and Donald Minnich, in particular, far exceeded my expectations....
My salesperson was extremely informative and explained the "in's and out's" of the vehicle. I had been to a local dealership (BMW of West Springfield)as was very put off by the sales person approach,
